Frequently Asked Questions

Everything you need to know about shopping with Nipura.

What are your standard shipping times?

We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the country.

How can I track my order?

Once your order has shipped, you will receive an email notification with a tracking number and a link to the carrier's website to monitor your delivery progress.

What is your return policy?

We offer a 30-day return policy for most unused items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.

Which payment methods do you accept?

Nipura accepts all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.

Do you offer international shipping?

Currently, we only ship to addresses within the domestic region. We are working on expanding our logistics to offer international shipping in the near future.

How do I ensure I'm choosing the right size or product?

Each product page includes a detailed description and, where applicable, a size chart. If you are still unsure, our customer service team is happy to provide specific measurements or recommendations.